1 General Rules and Definitions
This document forms a legal agreement between the gi555 platform ("gi555", "we", "us") and the user of our services ("user", "you"). By using the gi555 website or application, you automatically accept these terms and conditions.
1.1 Definitions
- "Platform" — The website and all related services operated under the gi555.cam domain.
- "Account" — A profile created for a registered user, through which gaming services and financial transactions are managed.
- "Real Money" — Actual monetary value (Taka/BDT) deposited into a user's account.
- "Bonus Funds" — Promotional credits provided by gi555 that can be withdrawn after meeting specific conditions.
- "Wagering Requirement" — The amount that must be wagered before a bonus amount becomes withdrawable.
- "KYC" — Know Your Customer, the identity verification process.
1.2 Applicability
These terms apply to all services provided through the gi555 platform — online slots, live casino, sports betting, cricket betting, Ezugi live games, and all other entertainment services.
2 Account Registration and Eligibility
2.1 Age Requirement
You must be 21 years of age or older to register with gi555. Opening, operating, or using gaming services by minors (under 21) is strictly prohibited. We may request valid identification for age verification at any time.
2.2 One Account Policy
Each user may hold only one account. Opening multiple accounts from the same person, family, household, or IP address is prohibited. If multiple accounts are found, all accounts will be closed and any accumulated bonuses will be cancelled.
2.3 Accuracy of Information
All information provided at registration must be fully accurate and up to date. gi555 reserves the right to close accounts if false or misleading information is provided. If any information changes, the support team must be notified immediately.
2.4 Account Verification (KYC)
Before processing a withdrawal, or upon request by gi555, you may be required to provide the following documents:
- A clear copy of your National ID (NID) or passport
- Proof of ownership of the mobile banking account
- Proof of current address (if required)
gi555 has the right to hold withdrawal requests until KYC verification is complete.
3 Account Security and Responsibility
It is your responsibility to keep your account password and login details completely confidential. Granting any third party access to your account is prohibited. If you suspect unauthorized access to your account, you must notify [email protected] immediately.
You are responsible for all activities carried out from your account. gi555 will not be liable for any loss caused by third-party access.
4 Deposit and Withdrawal Policy
4.1 Deposit Terms
The following payment methods can be used to deposit at gi555: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.
- Deposits will only be accepted from a payment account registered in the name of the account holder.
- Deposits through a third party are prohibited.
- After a successful deposit, the balance will be added to your account instantly.
- If a deposit is delayed due to a system issue, please contact support.
4.2 Withdrawal Terms
The minimum withdrawal amount for each method is ৳1,000. Withdrawal processing generally takes between 15 minutes and 2 hours. Several conditions must be met before a withdrawal can be made:
- KYC verification must be completed.
- Deposited funds must have been wagered at least once.
- Withdrawals may be restricted if any active bonus wagering requirement is outstanding.
- Withdrawal requests can only be made to the payment method used for the deposit.
5 Bonus and Promotion Terms
5.1 Welcome Bonus
New members can receive up to a 120% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 10 times (10x). For example: a deposit of ৳1,000 earns a ৳1,200 bonus — a total of ৳12,000 must be wagered before withdrawal.
5.2 General Bonus Rules
- Each user may use each promotion only once.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
- Certain games or game categories may be excluded from bonus wagering. Details are stated on each offer's page.
- gi555 may withdraw or modify any bonus at its discretion.
- If an account is closed without fulfilling the bonus terms, the bonus funds will be cancelled.
- Claiming bonuses through multiple accounts or any form of manipulation is strictly prohibited.
5.3 VIP Program
gi555 has three VIP tiers. Players can move up to a higher tier based on regular play:
- Bronze: Weekly cashback up to 0.3%
- Silver: Weekly cashback up to 0.7%
- Gold: Weekly cashback up to 1.0%
Cashback is provided as a bonus and the bonus terms described above apply.
6 Gaming Rules
The results of all games on gi555 are determined by approved Random Number Generator (RNG) technology and game provider software. These results are entirely random and cannot be altered by gi555 or any user.
- If a connection is lost during a game, the round will be settled according to the result recorded on the server.
- Exploiting any bug or error in the gaming software is strictly prohibited.
- If an incorrect payout occurs due to a software error, gi555 reserves the right to correct the amount.
- Specific rules for sports betting and live casino can be found on the relevant section pages.
- Betting limits are set per game and bet type and may be changed by gi555 at any time.
7 Prohibited Activities
The following activities are strictly prohibited on the gi555 platform. Violating these rules will result in the immediate permanent closure of the account and, where applicable, legal action may be taken:
- Creating or operating multiple accounts.
- Using a false identity or another person's identity.
- Money laundering or handling of illegal funds.
- Any form of hacking, cheating, or manipulation of gaming software.
- Use of bots or automated software.
- Manipulation or abuse of the bonus system.
- Threatening, harassing, or disrespecting other users.
- Operating an account on behalf of a third party.
8 Account Suspension and Closure
8.1 Closure by gi555
gi555 may suspend or permanently close an account without notice in the following circumstances:
- Violation of any clause of these terms.
- Suspicion of fraud or deception.
- Failure to complete KYC verification.
- Instructions from a legal or regulatory authority.
8.2 Closure by User
You may close your account at any time by writing to [email protected]. It is your responsibility to withdraw any remaining valid balance before closure. If the wagering conditions for bonus funds have not been met, the bonus will be cancelled upon account closure.
9 Responsible Gaming
gi555 places the highest importance on responsible gaming. Online gaming should be for entertainment — it should never be seen as a solution to financial problems or as a source of income.
- You can set your own deposit and loss limits.
- Temporary or long-term self-exclusion is available.
- If you notice signs of problematic gaming, please contact the support team.
For more information, visit our Responsible Gaming page.
10 Privacy and Data Protection
gi555 collects, stores, and uses your personal information solely for the purpose of providing services and ensuring security. We use SSL encryption to keep all data secure. Your information is not sold or shared with third parties, except where required by legal obligation.
To read our full privacy policy, please visit the Privacy Policy page.
11 Limitation of Liability
gi555 is not liable for:
- Gaming sessions disrupted due to internet connection loss.
- Technical errors in third-party gaming software.
- Losses caused by a user's own negligence or security breach.
- Service unavailability during unplanned system maintenance.
- Due to changes in online gaming laws in the user's jurisdiction.
gi555 always strives to provide a safe and reliable service. However, if a disruption occurs due to technical or unforeseen reasons, gi555 commits to restoring normal conditions within a reasonable time.
12 Changes to Terms
gi555 reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, a notice will be posted on the site and/or sent to the registered email. Continued use of the site after updated terms are published will be considered acceptance of the new terms.
Visit this page regularly to stay informed about the latest terms and conditions.
13 Contact & Complaint Resolution
If you have any questions or complaints about these terms, please first contact us through our 24/7 live chat support — our Bengali-speaking support team is always ready to help. You can also reach us by email: [email protected]
13.1 Complaint Process
- Once a complaint is received, an investigation will be started promptly.
- Complex matters may take some time to resolve.
- All complaints will be considered fairly and impartially.
- The decision on complaint resolution will be communicated by email.
You can also find answers to common questions on our FAQ page.